Uber charges Rs 1,334 for a short ride, user approaches consumer court and wins Rs 10,000
The Consumer Disputes Redressal Commission of Chandigarh granted compensation to an Uber customer who was charged an exorbitant fare for a short ride. Ashwani Prashar, hailing from Chandigarh, was awarded Rs 10,000 along with an additional Rs 10,000 for legal expenses after contesting the ride fare of Rs 1,334 for a mere 8.83-kilometer journey on August 6, 2021.
Prashar’s grievance stemmed from the stark contrast between the upfront fare displayed, which amounted to Rs 359, and the final charge he incurred. Despite his attempts to address the issue through customer chats and emails, he received no resolution, reported The Indian…Continue Reading